Shipping policy

Shipping Policy

We have 99.99% on-time delivery for last 8 years!

We ensure your pair reaches you safely and on time - whether you're in India or anywhere else in the world.

For Returns, Refunds or ExchangesĀ click here

DOMESTIC SHIPPING (Within INDIA)

We offer free shipping across India on all prepaid orders.

  • For Shoes:

    • We take 7-10Ā business days to get your shoes ready for shipment

    • Products in 'Ready to Ship' Collection or marked 'Xpress' can be shipped between ~5-7 business days.

    • For orders with customizations or urgent delivery requests, please check with customer support at +91-7980385823 or WhatsApp us.Ā 

  • For Accessories:

    • We take ~7-10 business days to get your order ready for shipmentĀ 

  • For COD orders, we do not offer urgent shipping even for products marked as 'Ready to Ship'. Delivery may take up to 7 more working days after shipment.

  • Delivery Time: Once dispatched, it takesĀ 3-5 business days

Note: Orders are not shipped and delivered on Sundays or public holidays. During peak bridal or festive seasons, slight delays may occur.Ā 

INTERNATIONAL SHIPPING

We are proud to ship Around Always globally šŸŒ

  • Shipping Charges: Most orders with order value above INR 15,000 will qualify for free shipping.

  • Dispatch Time: Timelines are similar to domestic shipments above.

  • Delivery Time: Delivery may take 7 - 10 business days post shipping

  • Custom Duties & Taxes:

    • All international orders are shipped on a DDU (Delivery Duty Unpaid) basis, meaning the products do not include import duties or taxes.

    • These charges, if levied, must be borne by the customer and paid at the time of delivery.

  • Courier Partners: We work with trusted international logistics partners like DHL and FedExĀ 

ORDER TRACKING

Once your order is dispatched, you will receive an email and/or WhatsApp with yourĀ tracking number and courier partner details.Ā 

If you havenā€™t received tracking details please reach out at:

šŸ“§ care@aroundalways.com
 šŸ“± WhatsApp: +91-7980385823

Note: Around Always is not liable for delays caused by unforeseen weather, customs, courier disruptions, or incorrect address details.

FREQUENTLY ASKED QUESTIONS

Q: Do you ship across India?
A: Yes! We offer free shipping across India on all prepaid orders. For COD, a nominal fee may apply.

Q: Can I track my order?
A: Absolutely. As soon as your order ships, weā€™ll send you a tracking link via email or WhatsApp.

Q: How long will my order take to arrive after shipment?
A: Within India, most orders arrive within 3ā€“7 business days after shipment. International deliveries typically take 7ā€“15 business days after shipment depending on the location.

Q: Do I have to pay customs for international delivery?
A: Yes. Customs duties or taxes (if applicable in your country) are not included in your purchase and must be paid separately upon delivery.Ā 

Q: What if I need my order urgently?
A: We recommend contacting us before placing your order. For urgent bridal or event deliveries, weā€™ll do our best to prioritize dispatch or suggest express options where available.

Q: I entered the wrong address - what can I do?
A: Please email or WhatsApp us as soon as possible. If the order hasnā€™t been shipped, weā€™ll update the address. If it's already in transit, weā€™ll try to work with the courier to resolve it. For such cases, an additional charge, as levied by the courier partner, may apply to reroute the parcel.